Stage 1: Map
Practice Diagnostic
Two weeks to see your whole patient flow, measure where it leaks, and know exactly what to fix first. About two hours of your time.
What you get
Patient flow map
Every step from first click to month six, with the tools and people behind each step.
KPI baseline
Cost per booked visit, show rate, response time, month-3 retention and admin hours, measured or estimated.
Mystery patient test
I book and inquire like a new patient and record what happens, step by step.
Systems audit
Site speed, booking, intake, tracking and privacy setup, email and SMS, reviews.
Ads and claims review
Certification status, policy risks and wording on ads and pages.
Ranked leaks and build plan
Each leak scored by impact, with a fix, an effort estimate and a price.
Two weeks, step by step
Price
$1,500 to $3,000
Depends on the number of programs, locations and systems. Fixed before we start. The full fee is credited to any build you start within 60 days.
Delivery guarantee
If any deliverable listed above is missing at the end of the two weeks, you get your money back. I don't guarantee patient numbers, I guarantee the work.
Ready to see your patient flow?
Book a 30-minute call to scope the diagnostic, or start with the free Readiness Score.