Insights
Notes on patient flow, compliance and growth
Practical, plain-language notes for owners of cash-pay and telehealth practices.
2026-10-03 · Method
The Engineered Practice: applying DMAIC to a clinic
Engineers fix processes with DMAIC (Define, Measure, Analyze, Improve, Control). Applied to a clinic, it becomes Map, Fix, Automate, Grow, Control, and it stops growth from depending on luck or on the owner's evenings.
ReadMembership funnels for longevity clinics
Longevity buyers research for weeks, compare clinics and want to trust you before paying for a membership. A good funnel gives them a low-risk first step, clear proof of what membership includes, and a smooth onboarding that confirms they chose well.
LegitScript certification for telehealth: what it is, cost and timeline
If your practice prescribes online and wants to advertise on Google or Meta, or keep card processing stable, you will likely need LegitScript certification. It costs about $975 to apply and $2,150 a year per website, and clean applications move much faster than messy ones.
Marketing a weight loss practice after the compounding shift
With the GLP-1 shortages over and regulators watching claims closely, weight loss practices can no longer win on price or bold promises. The practices that grow now compete on clinical care, clear wording, fast booking and strong follow-up past month three.
Patient retention strategies for cash-pay practices
In a cash-pay practice, every patient who leaves early takes future revenue with them. Retention improves when you know exactly where people drop off, automate the touchpoints that slip on busy weeks, and review the numbers every month.
HIPAA-safe analytics for clinic websites in 2026
A 2024 court ruling limited the HHS guidance on tracking public web pages, but pages behind a login are still restricted, ad platforms have their own limits, and state laws still apply. Measure what you need without sending health details to anyone.
Find out where your practice leaks patients.
15 questions, 3 minutes, a score for every stage of your patient flow. No health data asked.